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Generic Washing Machines Sock or Object Jammed in Pump: How to Fix It Yourself

If your washer won't drain, makes a buzzing or humming sound at drain time, or you're getting drain error codes, there's a good chance a small item like a sock, coin, or hair tie got sucked into the drain pump. This is one of the most common washer problems and is almost always a free fix.

Easy15-30 minutesParts: $0–$25

Tools Needed

Flathead screwdriverTowels or shallow panPliers or long tweezers

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⚠️ Safety First

  • Unplug the washer before opening the drain filter.
  • Have plenty of towels ready — water will pour out when you open the filter.
  • Keep the floor dry to prevent slipping.

Before You Start

Parts You May Need

Drain Pump (if pump is damaged)

~$15–$25

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Step-by-Step Repair

  1. Step 1 of 6
    1

    Unplug the washer

    Disconnect the power cord from the wall outlet. If the tub is full of water, you'll drain it through the filter in the next step.

  2. Step 2 of 6
    2

    Locate the drain filter access panel

    Look at the bottom front of your washer. Most front-loaders have a small rectangular access panel. Open it with a flathead screwdriver or by pressing the release tab. Behind it you'll find a round drain filter cap and sometimes a small emergency drain hose.

  3. Step 3 of 6
    3

    Drain the water slowly

    If there's an emergency drain hose, pull it out, remove its cap, and let water drain into a shallow pan. If there's no hose, place towels everywhere and slowly turn the filter cap counter-clockwise about a quarter turn. Let water trickle out. Repeat until drained.

  4. Step 4 of 6
    4

    Remove the filter and pull out the blockage

    Turn the filter cap all the way out and pull it free. You'll likely find socks, coins, hair ties, underwire, or a buildup of lint and debris. Pull everything out. Also reach into the pump housing behind the filter and feel for anything stuck in the impeller.

  5. Step 5 of 6
    5

    Clean the filter and reassemble

    Rinse the filter under running water. Scrub off any buildup. Put it back in the housing and turn clockwise until snug. Close the access panel.

  6. Step 6 of 6
    6

    Test with a short cycle

    Plug the washer back in and run a quick rinse-and-spin cycle. Listen for the drain pump — it should sound smooth, not buzzing or humming. If it drains properly, you're done. To prevent this from happening again, check pockets before washing and use a mesh laundry bag for small items.

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If That Didn't Work

  • A kinked or clogged drain hose behind the machine can mimic a pump blockage.
  • The house drain or standpipe where the hose connects could be clogged.
  • If the pump impeller is broken (you can see broken plastic pieces), the pump motor needs replacing.

When to Call a Professional

If the pump motor is damaged or the impeller is broken, a new pump costs $15–$25 and is a straightforward swap on most models. If you're not comfortable pulling the washer apart to access the pump from the inside, a service call runs $100–$150.

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Disclaimer: This guide is for informational and educational purposes only and does not constitute professional repair advice. All repairs are performed at your own risk. RepairItFree.com is not liable for any personal injury, property damage, device damage, voided warranties, or other losses resulting from the use of this information.

If you are unsure about any step — especially anything involving electricity, gas, water, or refrigerant — stop and consult a qualified professional. Your safety is more important than saving money.

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