Privacy Policy

1. Information We Collect

Information you provide: When you use our AI chat or diagnostic tool, you provide descriptions of device problems. These are sent to our AI service provider (Anthropic) for processing and are not permanently stored or linked to your identity.

Automatically collected information: We use privacy-friendly analytics that may collect anonymized data such as page views, referring URLs, browser type, and country. We do not use cookies for tracking. We do not collect personally identifiable information.

2. How We Use Information

• To provide AI-powered repair diagnostics
• To improve our repair guides and site content
• To understand which guides are most helpful (anonymous analytics)

3. Third-Party Services

Our Site uses the following third-party services:

• Anthropic (Claude AI): Processes chat and diagnostic queries. Subject to Anthropic's Privacy Policy.
• Vercel: Hosts our website. Subject to Vercel's Privacy Policy.
• Affiliate partners (Amazon, eBay, iFixit): When you click affiliate links, those sites have their own privacy policies and may use cookies.

4. Cookies

We use minimal cookies only for essential site functionality (such as rate-limiting the AI chat feature). We do not use advertising cookies or third-party tracking cookies. Affiliate partner sites may set their own cookies when you visit them through our links.

5. Data Retention

AI chat conversations are not permanently stored on our servers. Anonymous analytics data is retained for up to 24 months for the purpose of improving our content.

6. Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect information from children under 13. Minors should use this Site only with adult supervision, especially when attempting any repairs.

7. Your Rights

Since we collect minimal data and do not maintain user accounts, we have very little personal data about you. If you have questions about any data we may have, contact us at privacy@repairitfree.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.