Sony Phones Camera Not Working: How to Fix It Yourself
If the camera on your Sony Phone shows a black screen, blurry image, or won't open, it's usually a software issue or dirty lens. Hardware camera failure is less common but does happen.
⚠️ Safety First
- Power off the device before attempting any camera hardware inspection.
- Do not use sharp objects near the camera lens.
Parts You May Need
Step-by-Step Repair
- 1
Force close and reopen the camera app
Close the camera app completely (swipe it away from recent apps). Wait a few seconds, then reopen it. A stuck camera process is the most common cause of a black viewfinder.
- 2
Clean the camera lens
Wipe the camera lens with a microfiber cloth. Check for fingerprints, smudges, or a case that's partially blocking the lens. Even a thin film of oil can cause blurry photos.
- 3
Check app permissions
Go to Settings > Apps > Camera and make sure camera permissions are enabled. If you recently updated the OS, permissions may have been reset.
- 4
Restart the device
A full restart clears the camera hardware connection. Power off completely, wait 10 seconds, then power back on. Try both front and rear cameras to isolate the problem.
- 5
Reset or update software
Check for system updates that may contain camera fixes. If the camera still doesn't work, try a factory reset (back up first). If it fails even after a reset, the camera module is likely faulty.
If That Didn't Work
- Third-party camera app conflicting with the hardware
- Lens crack or internal condensation from water exposure
- Loose ribbon cable connecting camera to motherboard
When to Call a Professional
If the camera doesn't work even after a factory reset, the camera module or its flex cable needs replacement. This typically costs $40-$100 at a repair shop depending on the device.
Related Repairs
Disclaimer: This guide is for informational and educational purposes only and does not constitute professional repair advice. All repairs are performed at your own risk. RepairItFree.com is not liable for any personal injury, property damage, device damage, voided warranties, or other losses resulting from the use of this information.
If you are unsure about any step — especially anything involving electricity, gas, water, or refrigerant — stop and consult a qualified professional. Your safety is more important than saving money.
See our full Terms of Service for complete legal details.